Automotive Aftersales
Our experienced Aftersales colleagues will proactively contact your customers to increase revenue and profitability whilst driving brand loyalty and customer retention.
Healthcheck (EVHC) Red & Amber Follow-up
Focusing on the ‘amber’ work highlighted on the vehicle health check, our team will contact the customer before the predicted work requirement date, with the target of generating a booking.
Solution benefits:
- Increase workshop revenue and profitability
- Increase customer retention
- Ensures your CRM database is up to date
MOT and Service Booking
Our team will proactively contact your customers in advance of their MOT/ service date, with the target of generating a booking.
Solution benefits:
- Increase workshop revenue and profitability
- Increase customer retention
- Ensures your CRM database is up to date
Warranty Recalls
Our team can manage the warranty recall process on your behalf.
Solution benefits:
- Maximise recall bookings
- Builds a positive brand image
- Increase your workshop revenue opportunities
- Increase customer satisfaction
Service Plan Sales
Contact your customers to make them aware of your service plans and associated benefits.
Solution benefits:
- Increase revenue and profitability
- Enhance your future workshop revenue opportunities
- Improve customer retention
LET'S TALK
If you would like more information on any of these services or want to discuss your outsourcing requirements in more detail, please contact us and we will be happy to help