🎉 Exciting News from ICX! 🎉 Security isn't a one-time setup; it’s a continuous commitment. 🛡️ We’re pleased to announce that ICX has officially renewed our Cyber Essentials Plus accreditation . This isn't just a badge on our website. It’s the result of a rigorous, independent audit of our security controls , proving that our systems meet the highest UK government standards. Why this matters for our clients: Data Integrity: Your information remains protected by industry-leading protocols. Operational Resilience: Our processes are audited to withstand modern threats. Unwavering Standards: We prioritise security so you can focus on growth. Another year. Another successful audit. The same relentless focus on secure, high-quality operations. #CyberSecurity #CyberEssentialsPlus #DataProtection #ICX #BusinessResilience 💻🔒

⚡ Electric Encounters: Igniting excitement for Nissan’s next chapter! We’re proud to support Nissan GB with the pre-launch of the all-new Micra and LEAF, two icons reimagined for the electric future. This exclusive dealer event gives handraisers (“keep in touch”) their first opportunity to experience the vehicles up close, ahead of public release. The ICX team has been proactively reaching out, securing appointments and delivering an integrated, personalised booking experience. It’s a great example of how we combine intelligent outreach with operational care to drive meaningful engagement. We’re delighted to help bring customers closer to the future of Nissan. Let’s make this moment electric. ⚡ #ICX #ElectricEncounters #NissanGB #Micra #Leaf #CustomerExperience #AutomotiveInnovation #PreLaunch #DealerEvent #EVFuture #CXDriven #BrandEngagement

🚀 Exciting news for ICX! We’re proud to announce our latest partnership with Nissan GB, delivering an “Always On” Survey Programme designed to enhance customer engagement and drive valuable insights. For over a decade, we've supported Nissan GB with high-quality sales leads, and now, we're taking customer intelligence to the next level - helping Nissan understand buying decisions and brand defection trends. This real-time intelligence will empower Nissan GB, improve customer experiences, and ultimately requalify lost leads. We are thrilled to continue our journey with Nissan GB as we bring innovation and expertise to customer engagement! #ICX #CustomerEngagement #NissanGB #Innovation #AlwaysOn #AutomotiveSolutions #CX ✨

🚀 Exciting News! Thanks to our success delivering exceptional 24/7 Live Chat services for Stratstone , ICX is proud to announce that we’ve now been appointed to deliver 24/7 Live Chat services for Evans Halshaw as well! This milestone is a testament to our team’s dedication to enhancing customer engagement, providing first-class support, and generating valuable leads . We look forward to bringing the same level of excellence to Evans Halshaw and continuing to drive meaningful customer interactions. Stay tuned for updates as we embark on this exciting new journey! 🚗✨ 

🎉 Exciting News from ICX! 🎉 We’re proud to announce that ICX has passed a rigorous external technical audit and achieved the prestigious Cyber Essentials Plus accreditation! Cyber Essentials Plus demonstrates our commitment to meeting the highest security standards and safeguarding our clients' customer data against cyber threats. In today's digital age, data security isn't just a nice-to-have—it's essential. Contact centres handle sensitive customer information every day, and the trust you’ve worked hard to build with your customers relies on the integrity and security of their data. Are you confident that your current suppliers are doing enough to secure your customers’ data? Let’s talk about how we can support your business with secure, seamless customer experience.💻🔒 #ICX #DataProtection #CyberSecurity #CyberEssentialsPlus #Trust #CX