CUSTOMER SERVICE - SOLUTIONS

Customer Service

First class customer service is vital to ensuring the success of your business. By contacting your customers after they’ve interacted with your business, we can capture their feedback, providing you with the data and reporting to enable you to understand your strengths and opportunities to improve.

Customer Surveys

A regular or triggered communication which captures key customer feedback.

Solution benefits:

Customer insight into your products and/ or services
Increase customer retention
Inform investment strategy
Address customer dissatisfaction

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LET'S TALK

If you would like more information on any of the above or want to discuss your outsourcing requirements in more detail, please contact us and we will be happy to help

Get in touch

CALL OUR CLIENT SERVICES TEAM:

01296 440 000

ICX Ltd

Venture House

2 Arlington Square

Downshire Way

Bracknell, RG12 1WA

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SERVICES

SOLUTIONS

ABOUT

ICX Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include acting as a credit broker not a lender for the purposes of financial promotions.

We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We typically receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.

VAT Number: GB 102 733 553